Frequently Asked Questions
Everything you need to know about your SAYSKY running gear and orders.
What is the typical shipping time for my order?
We strive to process all orders within 24 hours. Depending on your location, standard shipping usually takes 2-5 business days, while express options are available at checkout.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be in original condition with tags attached. You can initiate a return or exchange through our online portal using your order number and email address.
How should I care for my high-performance running apparel?
To maintain the technical properties of our fabrics, we recommend machine washing at 30 degrees Celsius, avoiding fabric softeners, and air drying instead of using a tumble dryer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized payment options like Klarna in specific regions.
How do I find the right size?
SAYSKY products generally have a slim, athletic fit. We recommend checking the specific size guide located on each product page to find your perfect measurements.
Do you ship internationally?
Yes, we ship to runners worldwide. Shipping costs and delivery times vary by country and will be calculated automatically during the checkout process.